Shipping Policy
Free Shipping Across India
- We offer FREE SHIPPING on all orders, no matter the order value.
- There are no hidden charges—the price you see is the price you pay!
- We use reliable courier partners to ensure safe and timely delivery.
2. Order Processing Time
- Orders are processed within 1-3 business days (excluding Sundays and holidays).
- Personalized/custom orders may take additional 3-5 business days for processing.
- Orders placed after 4:00 PM IST will be processed on the next business day.
3. Estimated Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3-5 business days |
| Tier 2 & 3 Cities | 5-7 business days |
| Remote Areas | 7-10 business days |
- Delivery times are approximate and may vary due to courier service delays, weather conditions, or high-demand periods.
4. Order Tracking
- Once shipped, a tracking number will be sent via email/SMS/WhatsApp.
- Customers can track their orders through the provided tracking link.
- If you do not receive tracking details, please contact us at shraddhagiftart@gmail.com.
5. Delivery Issues & Address Accuracy
- Please provide a complete and correct shipping address to avoid delivery delays.
- We are not responsible for orders lost due to incorrect or incomplete addresses.
- If a package is returned due to an incorrect address, reshipping charges may apply.
6. Shipping Delays & Lost Shipments
While we aim for timely deliveries, unforeseen circumstances may cause delays, including:
- Courier delays due to operational issues or high order volume
- Weather disruptions, strikes, or natural disasters
- Incorrect address details provided at checkout
What if my order is lost?
- If your order is confirmed lost by the courier, we will issue a replacement or full refund.
7. Returns & Refunds for Shipping Issues
- If your order arrives damaged or incorrect, please contact us within 48 hours with proof (photos/videos).
- If a package is returned due to non-acceptance, we will coordinate with you for reshipping.
- For more details, refer to our Return & Refund Policy.
8. Special Shipping Requests
- Need gift wrapping, urgent delivery, or custom packaging?
- Contact us before placing your order, and we will try our best to assist you.
9. Contact Us
For any shipping-related questions, reach out to us:
📧 Email: shraddhagiftart@gmail.com
📞 Phone: +91 98240 62992
📍 Business Hours: Monday – Saturday (10:00 AM – 6:00 PM IST)